Closing Date: 2024-03-31
Call Recording Analyst Work From Home Job Vacancies – BizyCorp (Pvt) Ltd
Available Vacancies:
- Call Recording Analyst
Organization: BizyCorp (Pvt) Ltd
Call Recording Analyst – Full time – Work From Home
At Bizycorp Pvt Ltd we believe that our staff can “have it all” – rewarding careers with opportunities for education, growth, and great work-life balance. We make this equilibrium possible through shared technology and communication. Our employees remain committed to client satisfaction and also enjoy time at home with children and families.
Working in a virtual environment, our employees understand the value of working from the comfort of their homes.
We welcome all the suitable candidates to apply for this excellent opportunity to work from home for a legitimate company in Sri Lanka.
Call Recording Analyst – Job Responsibilities:
- Listen to 100 calls (minimum) per client for a minimum of 15-20 per month
- Create comprehensive reports based on guidelines given by the management
- Complete all reports by the given deadlines
- Complete all reports accurately with 0 errors
- Create separate data reports on complete call reports and report details
- Remuneration – Starting from 65,000 LKR (Inclusive of Basic + Fixed allowances). You will be eligible for a probation confirmation increment after 06 months. (Conditions apply).
Work Hours & Expectations:
- Since we are a 100% virtual company, you have the ability to create a work schedule that is flexible for you (Conditions apply*).
- Working hours will be 8 hours a day between 7 am – 10 pm 5 days a week.
- You will be expected to be 100% committed to completing your work according to the given deadlines.
- If the need arises, you will be expected to work on completing deadlines during weekends or mercantile holidays.
Benefits:
- A legitimate company with EPF/ETF benefits, along with all other benefits according to the Sri Lankan Labour Laws.
- Working in your own comfortable space at home with no travel requirements or costs related to travel.
- Mercantile holidays and Weekends are considered as non-working days.
- Exposure to international clients and opportunities for growth and knowledge in the Client Services industry.
Expected Qualifications & Skills:
- Excellent command of the English Language
- Familiar with US Grammar/Writing styles
- Ability to understand US accents and speech
- Analytical and Detail-Oriented
- Ability to listen to a minimum of 2000 calls every month
- Fundamental computer literacy and knowledge in using Google SpreadSheets/Docs, Zoom, Skype, and new applications
- No prior experience required
We’re always on the lookout for dedicated and professional employees who are willing to learn and grow in a dynamic and vibrant company, so if this is you, please visit https://www.bizycorp.org/careers.html to complete our recruitment questionnaire and submit your CV OR Send us an email to careers@ekwa.com with the subject “Applying for Call Recording Analyst – Full Time”.
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