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Executive Job Vacancies In Dialog Axiata PLC

Executive – Data Center & Cloud Service Delivery
 
Data Center Managed Services and Product Development
 
The Job
  • Provide first line of support as necessary to Data Center and Cloud customers in a 24 x 7 shift operational environment. 
  • Ensure total provisioned solution is working in line with customer expectation and work order in hand.
  • Trouble shoot complex solutions involving network components, operating systems and application stacks.
  • Monitor a variety of information and network systems that include cloud platforms, telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VolP systems, servers, storage, backup, operating systems and core applications.
  • Generate required management/technical reports.
  • Responsible for carrying out assessments and inspections defined on Data Center Services at regular intervals.
  • Perform operational / administrational tasks in the ELV & Data Center Support Systems
  • Remote pair of hands services.
  • Work with Other Operators, Vendors and third parties as and when required
  • Ensure ISO 27001:2013 ISMS procedures are enforced and adhered.
 
The Person
  • Should possess, a minimum HND in IT/Technology. Prefer Bachelor’s degree in IT/Computer/Engineering from a recognized University/Institute
  • RHCE, RHCA, MCSE, MCSA, CCNA, VMware, AWS certifications would be an added advantage
  • Should possess Good knowledge in Data center operation, Network, Security and System administration with experience in providing hands-on technical support 
  • Prefer 2 – 3 years of technical experience, Previous experience in technical customer support center/complaint handling would be an added advantage
  • Should have strong communication skills both written and verbal with a “CAN DO ATTITUDE”
  • Should be willing to work on roster basis 24×7 with minimum supervision and team attitude
 
Please send your CV careers@dialog.lk
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