Closing Date: 2021-07-07
Voice Core Operations Engineer – Dialog Vacancies 2021
Description
Ensure the smooth and effective operation of core network subsystems and other related systems under the accountability of Converged Core Network Planning and Operations.
The Job
- Operation and maintenance of the network elements of the core network in order to ensure smooth and continuous operation.
- Responsible for monitoring and fixing of system related faults and malfunctions and spare part management of the core network elements.
- Responsible for providing fault control services on the network throughout the hours of operation by ensuring 24×7 on-call support.
- Responsible for carrying out hardware upgrades and software version migration activities of core network nodes.
- Responsible for implementation of business plan projects.
- Provide operational feedbacks and suggestions to the management of the division to implement new services and to improve existing processes.
- Provide technical support to other divisions for the implementation of new services.
- Monitoring network performance and taking the necessary steps to optimize the performance parameters such that high quality services are delivered to the customers.
- Develop tools, applications which are used for enhancing the network performances and smoothing up the processes
- Analyze customer complaints, which are escalated by Network Operating Centre (NOC) and provide solutions to improve satisfaction of customers.
Entry Requirements
The Person
- Bachelor’s engineering degree in Electronics, Telecommunications, Electrical and Electronics, or Computer from a recognized University accredited by IESL.
- Minimum of 1 year of experience in similar environment is an added advantage.
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Source : DailyNews
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